Returns & Exchanges
BAPE accepts returns on unworn, unwashed items in their original packaging with all tags attached within 14 days of the delivery date. Please note that certain limited-edition releases and hygiene-sensitive items are considered final sale.
Return Process
- 1.Initiate Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Package
Place the items in their original BAPE dust bags and shipping box, ensuring the return authorization slip is included inside the package.
- 3.Attach Label
Affix the prepaid shipping label provided via email to the outside of your package, ensuring any previous shipping stickers are fully covered.
- 4.Drop Off & Track
Hand your package to the designated courier service and retain your tracking receipt until your refund has been processed by our warehouse team.
